Managing your organisation - Users & Sites

Customer administrators manage their own organisation under My Organisation (MSP / platform staff do the equivalent from Settings and Tenants). The page has four tabs: Overview, Users, Sites, and Branding.

Users

My Organisation → Users.

1. Click Invite User, enter a name (optional), email, and a Role (Admin, Operator, or Viewer - see Roles & permissions).
2. CloudImage creates the account (or adds a role to an existing user) and returns a temporary password. No email is sent - copy the temp password shown and pass it to the user securely.
3. Other actions: Reset password (issues a fresh temp password) and Remove (revokes access immediately).

Sites

My Organisation → Sites.

A Site represents a physical office / location, defined by a subnet (CIDR). Sites do two things:

• Group devices by location.
• Scope peer caching - devices on the same site subnet share downloaded content with each other.

Add a site with a Name (e.g. London Head Office), Location (e.g. London, UK), and Subnet (e.g. 10.1.0.0/24). Deleting a site only removes the definition; devices keep working.